Terms of service

These Terms govern your use of the Blaffie mobile application (the "App") and the blaffie.app website (the "Site"), together the "Service". The Service is provided by Noldor Technologies (Pty) Ltd (Registration Number 2015/336648/07), a company registered in South Africa ("Noldor", "we", "us"). By creating an account you agree to these Terms. They form an electronic agreement under the Electronic Communications and Transactions Act 25 of 2002.

1. This agreement is with the grown-up

Blaffie is built for children, but children cannot enter into this agreement. The account holder must be 18 or older and must be the parent or legal guardian of every child added to the account.

By adding a child you confirm that you are their parent or legal guardian and that you consent to us processing their information as described in our privacy policy. You remain responsible for everything that happens under your account, including your child's use of it.

2. Your account

• Keep your sign-in details and your parent PIN to yourself. The PIN is what stops a child from reaching the grown-up side of the app.
• Give us accurate information, and keep your email address current so we can reach you.
• Tell us at info@noldor.co.za if you think someone else has got into your account.

Your child signs in by scanning a code you show them. They have no password and no email address, and they cannot create an account by themselves.

3. Acceptable use

You agree not to:

• Use the Service for anyone who is not your own child or ward.
• Reverse-engineer, decompile or extract the App's source code, except where the law expressly allows it.
• Use automated tools to answer questions, inflate progress or collect paws.
• Interfere with the Service's normal operation, including attempts to overload or disrupt it.
• Resell, sublicense or commercially exploit the Service or its content.

We may suspend or close accounts that breach these rules.

4. Paws, streaks and trophies

Paws are points inside the App. They are not money and have no cash value. They cannot be bought, sold, transferred between accounts, exchanged for anything outside the App, or redeemed for cash. We may adjust how paws are earned, and we may correct or remove paws obtained through a bug or a breach of these Terms.

5. Price

The App is currently free, with no advertising and nothing to buy inside it. If we introduce paid features we will say so clearly before you are asked to pay, the price will be shown before purchase, and nothing will be charged without your explicit confirmation. Your rights under the Consumer Protection Act 68 of 2008 are not affected.

6. Learning content

Blaffie's maths content is aligned to the South African CAPS curriculum. It is a practice aid, not a substitute for schooling, and we do not promise any particular educational result or improvement in marks. Curriculum alignment is our good-faith interpretation and is not endorsed by any education department.

7. Our intellectual property

The App, the Site, the Blaffie character, the name, the artwork and the learning content belong to Noldor and are protected by copyright and trade-mark law. We grant you a personal, non-exclusive, non-transferable licence to use the Service for your family's own use, and nothing more.

8. Availability

We try to keep the Service running, but we do not promise it will be uninterrupted or error-free. We may change, suspend or discontinue features. If we discontinue the Service entirely we will give you reasonable notice and a way to export or delete your family's data.

9. Ending the agreement

You may stop using the Service and delete your account at any time — see deleting your data. We may close your account if you materially breach these Terms, and we will tell you why unless the law prevents us.

10. Liability

Nothing in these Terms excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act. Subject to that, and to the maximum extent the law allows, we are not liable for indirect or consequential loss, and our total liability arising from the Service is limited to the greater of the amount you paid us in the 12 months before the claim, or R1 000.

11. Changes to these Terms

We may update these Terms. If a change materially affects your rights we will notify you in the App or by email before it takes effect. Continuing to use the Service after that means you accept the change.

12. Governing law

These Terms are governed by South African law, and the courts of South Africa have jurisdiction. You may also raise a complaint with the National Consumer Commission or, for privacy matters, the Information Regulator.

13. Contact

Noldor Technologies (Pty) Ltd, Reg. 2015/336648/07 · info@noldor.co.za